|
Understand that diversity is a natural phenomenon.
Even among a group of employees who are all the same race, social background, and religion, there will exist some diversity, simply because everyone is different. Even within the same family there will exist differences between brothers, sisters, and parents.
How do you deal with diversity?
It is evident that many people do not know how to deal with diversity. That is why there exists so many dysfunctional families. And sometimes we spend so much time at work, the employees we work with become our families. And work is not fun if we don't enjoy being with the people we work with.
Where do I begin?
People need to be educated on the differences between each other, learn how they can value and respect those differences, and then work together effectively to get the job done. As a manager of people, you need a resource that can teach you that information, in a quick, accurate manner.
Begin with the newsletter.
The Managing Diversity newsletter does just that. When you subscribe to the Managing Diversity newsletter, you can read the stories to recognize the differences between people that create tension in the workplace. You can relate the lessons taught in the stories to your employees, and they can learn what is causing the tension. Then you can discuss solutions to the problem and implement changes to diffuse the tension.
Your employees will work together better.
Your employees will feel less stressed during their interpersonal relationships with each other. Simple events like sharing files, exchanging emails, and handling phone calls will go smoother. Complex events like brainstorming, client meetings, and creating customer materials will be easier because they will be open to new ideas and suggestions, and that helps innovate. Innovation is the engine of growth, and it's just what you need to get out of the economic slump.
Your employees will be able to better handle the world outside.
Diversity exists not only in the workplace, but also in the world outside. And that means your prospects, clients and customers are diverse and they each have different values. When your employees learn how to effectively handle diversity among each other, it will also open up their minds to your customers. Customer satisfaction is on of the top metrics among customers when they make a buying decision. When your employees are able to deliver consistent high-quality customer service, you will grow your business on a global scale.
|
Your employees want to do a good job.
